Analysis of search patterns shows consumer interest in sustainability is influenced by institutional signals, suggesting implications for marketers.
In the digital era, online search patterns provide a practical way to track changes in the public interest in sustainability. This study analyzes monthly Google Trends data in the United States (January 2019–December 2024) for five keywords: two institutional (“ESG”, “carbon neutral”), and three consumer-oriented (“eco friendly”, “zero waste”, and “plastic free”). Drawing on agenda-setting theory and the diffusion-of-innovations framework, we test the directional links between institutional and consumer attention. The methods include Granger causality tests, impulse response functions, and cross-correlation analysis. The findings reveal a consistent lead–lag structure in which institutional terms precede consumer-oriented searches, but the timing and persistence of influence vary across concepts. A broad discourse such as ESG produces slower, yet more sustained, effects, whereas action-oriented concepts like carbon neutrality generate quicker but shorter-lived responses. Seasonal analysis also shows recurring peaks in consumer interest around events such as Earth Day and Plastic-Free July, underscoring the cyclical nature of attention to sustainability. By integrating communication theory with multi-year digital trace data, this study provides evidence of how institutional messaging diffuses into consumer behavior, while highlighting the roles of timing and message framing. The results contribute to sustainability communication research and offer practical insights for policymakers, NGOs, and marketers relevant to aligning campaigns with evolving public attention.
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Sang-Uk Jung (2025) studied this question.
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