An Empirical Study of Organizational Commitment: A Multi-Level Approach

Since many organizations tend to be hierarchically structured, data obtained from these organizations can be delineated better by multilevel analysis. An empirical multilevel investigation was conducted to identify the determinants of organizational commitment using a statistical technique, hierarchical linear modeling. Hierarchical linear modeling analyses revealed that organizational commitment was positively related to satisfaction and trust at the individual-level. At the group-level, the relationships between organizational commitment and role states variables (role clarity and role conflict) were found to be significant. Further, the positive relationship between organizational commitment and the level of trust was stronger in the more cohesive groups. In contrast, the relationship between commitment and satisfaction was not influenced by the cohesiveness of the groups.