Google Workspace Based Management Model in Improving the Effectiveness of Guidance and Counseling Services

The management of the guidance and counseling program is an integral part of education services in schools which will influence the success of counseling services. In fact, implementation of guidance and counseling management in schools has not been carried out as it should be because of the obstacles faced by guidance and counseling teachers. The purpose of this research is to develop a guidance and counseling management model based on Google Workspace. This type of research is research and development (Research and Development) using the Borg and Gall model. The research subjects consisted of two media experts, two material experts, and six guidance and counseling teachers as practitioners. Data collection techniques were carried out using closed and open questionnaire instruments. Data analysis techniques use mixed methods (Mixed Methods) with a mixed combination model (Concurrent Mixed Methods). Qualitative data were analyzed using the Miles and Huberman model quantitative data were analyzed using quantitative descriptive techniques with mean and percentage. Results of the validity analysis and product trials are in very good category. Based on the results of this analysis, the guidance and counseling management model based on Google Workspace feasible and effective for use in carrying out guidance and counseling management in schools. Expected that counseling teachers can consistently take advantage of following the steps that have been made so that the effectiveness of the guidance and counseling services provided can be further increased.