December 11, 2019International Journal For Multidisciplinary Research

Beyond the Tracks: Public Transport Efficiency and Commuter Satisfaction in the Kolkata Suburban Railway System

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Authors

PGPiyali GhoshNorth Carolina State University

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Implication

Mixed-methods analysis reveals infrastructure gaps and commuter satisfaction disparities in Kolkata's suburban railway, highlighting transit equity issues.

Key Points

Significant disparities in commuter satisfaction are evident, particularly for women and low-income users, indicating urgent needs for infrastructure upgrades.
The study employs an integrated mixed-methods approach, including GIS-based analysis and commuter surveys, focusing on three high-density corridors.
Barasat and Baruipur corridors face notable infrastructural deficits and digital exclusion, while Barrackpore corridor shows better infrastructure and satisfaction levels.
Targeted corridor-specific improvements and enhanced commuter feedback mechanisms are essential to address perceived inequities in public transport services.

Cite This Study

Piyali Ghosh (2019) studied this question.

synapsesocial.com/papers/68af65a1ad7bf08b1eae5eef https://doi.org/10.36948/ijfmr.2019.v01i03.53674

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Implication

Mixed-methods analysis reveals infrastructure gaps and commuter satisfaction disparities in Kolkata's suburban railway, highlighting transit equity issues.

Beyond the Tracks: Public Transport Efficiency and Commuter Satisfaction in the Kolkata Suburban Railway System

Discussion

Member takes

Implication

Key Points

Cite This Study

Beyond the Tracks: Public Transport Efficiency and Commuter Satisfaction in the Kolkata Suburban Railway System

Discussion

Member takes

Implication

Key Points

Cite This Study

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