Empirical evidence shows quality management systems improve working capital management, indicating efficient operations.
This research investigates the impact of quality management systems on working capital management of Brazilian manufacturing SMEs. The companies analyzed were selected with a stratified sampling technique based on economic criteria. The data was collected through a questionnaire that was administered through a face-to-face interview. The time horizon subject to observation was three years and concerned the period 2016-2018. Overall, 122 companies participated in the research. The analysis was developed using statistical matrix tools. The results are statistically significant and suggest that companies using quality management systems have more efficient working capital management, collect receivables faster and pay off debts faster.
No takes yet. Share an insight, caveat, or question.
Silva et al. (2021) studied this question.
Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context: