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September 5, 2025Journal of Agromedicine and Medical SciencesOpen Access

Evaluating the Effect of Outpatient Registration Systems on Patient Recommendations Using Value Stream Mapping and Path Analysis

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Mobile JKN led to the shortest service time of 1 hour 32 minutes and highest efficiency at 8.6%.
Interaction with medical personnel and data security significantly influence patient satisfaction levels.
Patient recommendations are driven primarily by medical information satisfaction and overall service quality.
The findings emphasize the need for optimizing system integration and user education for better healthcare services.

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Implication

Observational analysis highlights the influence of outpatient registration systems on patient recommendations, suggesting Mobile JKN is the most efficient option.

Cite This Study

Qilsi et al. (2025) studied this question.

synapsesocial.com/papers/68bb3d4e2b87ece8dc955db9 https://doi.org/10.19184/ams.v11i2.53729

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Implication

Observational analysis highlights the influence of outpatient registration systems on patient recommendations, suggesting Mobile JKN is the most efficient option.

Evaluating the Effect of Outpatient Registration Systems on Patient Recommendations Using Value Stream Mapping and Path Analysis

Key Points

Discussion

Implication

Cite This Study

Evaluating the Effect of Outpatient Registration Systems on Patient Recommendations Using Value Stream Mapping and Path Analysis

Key Points

Discussion

Implication

Cite This Study

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