Statewide collaboration improved management of mental health crisis calls, suggesting poison centers can enhance suicide prevention efforts.
The Georgia Poison Center developed a protocol for managing mental health crisis cases via iterative feedback with Georgia 911-related emergency medical services and Georgia 988-related mental health services. The Georgia Poison Center managed 533 such cases in 2024 (the year of protocol implementation), of which 45 (8.4%) were transferred to 911. Our study demonstrates that emergency services can effectively develop statewide collaborations to improve mental health outcomes and that poison centers have a vital role in national suicide prevention efforts. (Am J Public Health. Published online ahead of print August 28, 2025:e1-e4. https://doi.org/10.2105/AJPH.2025.308229).
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Dernbach et al. (2025) studied this question.
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