Access to information and the dilemma of Information Needs and Seeking Behaviour of Prison Officers: A Case Study of Morogoro Region, Tanzania

Abstract This study explored access to information as a human right and the information needs and seeking behaviors of prison officers in Morogoro prisons, Tanzania. It aimed to examine correctional staff's challenges in accessing professional information, to identify individual and institutional barriers, and propose strategies to enhance information literacy and professional capacity. Using a qualitative design, data were collected through interviews and focus group discussions from four selected prisons and analyzed thematically. The findings revealed significant gaps on access to information, including lack of knowledge on access to information as a right; language barriers, limited digital infrastructure, and the absence of disability-inclusive resources. The paper recommends improvement of digital and language literacy, developing inclusive information systems, and promoting continuous professional development and human rights education. Future research should assess the long-term impact of staff training and the role of prison libraries in professional growth.