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Analysis shows blockchain enhances transparency and trust in public administration services in Estonia.
<ns3:p>In recent years technology of blockchain has become one of the most exhilarating and innovative tools in the branch of information technologies. Despite being often associated with cryptocurrencies, its potential exceeds far beyond this sphere. The target of present article is gaining better understanding of blockchain technology and its practical use in a public administration using Estonia as an example. Estonia has long been considered for world leader in the field of digitalizing public services and use of blockchain has been integral part of the process. The main research problem that was discussed in this article is a question, in which way blockchain could be used in public administration, to improve efficiency of service, to elevate level of transparency and to enhance a trust of citizens. Analysis applications of blockchain technology in public administration, by way of example Estonia allows to state that this innovative technology has a significant potential in which way states deliver public services and manage citizen’s data.</ns3:p>
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Chaba et al. (2025) studied this question.
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