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Literature review analyzes 60 studies on sensory marketing scales from 2001 to 2023, revealing their impact on consumer behavior.
Purpose The growing interest in sensory and experiential marketing, along with extensive research in recent decades, highlights the need to summarize the existing literature. One of the least explored aspects is that, since experience is a complex construct to assess or measure, specific instruments must be developed to accurately capture it. Design/methodology/approach A total of 60 relevant articles, published between 2001 and 2023, were collected from academic databases such as WOS and Scopus, among others, and analyzed. Findings Our research concludes that sensory experiences are critical factors in understanding consumer decision-making. Originality/value The analysis was conducted using bibliometric indicators, such as authorship and year of publication, as well as the dimensions and types of scales or measurement instruments used.
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Xancó-Grau et al. (2025) studied this question.
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