Quantitative analysis shows a positive link between blockchain knowledge and adoption in healthcare, highlighting its security benefits.
In recent years, blockchain technology has shown potential in addressing the vulnerabilities of healthcare supply chains. This study explored the adoption of elements, including knowledge, familiarity, and intention to use, in leveraging blockchain to manage supply chain system security in healthcare. This study aimed to determine how much the healthcare management sector could use blockchain technology to improve supply chain systems in the South African healthcare sector by adopting this new technology. Theories such as the Technology Acceptance Model (TAM) and Unified Theory of Acceptance and Use of Technology (UTAUT) underpinned the study. The study applied a cross-sectional, quantitative methodology, analysing survey data through structural equation modelling (SEM). The findings indicated a significant and positive relationship between blockchain knowledge and intention to use blockchain technology; blockchain familiarity and trust in blockchain technology; trust in blockchain technology and intention to use blockchain technology; intention to use the blockchain technology and the adoption of blockchain technology and adoption of blockchain technology and the security of the healthcare sector supply chain management system in South Africa. Negative results were also found in the analysis; this was in relation to blockchain knowledge and trust in blockchain technology, familiarity and intention to use blockchain technology, and trust in blockchain technology and the adoption of blockchain technology. This study offers new insights into how blockchain knowledge and familiarity shape trust and adoption in South Africa's healthcare sector, aligning with previous research on blockchain technology.
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Botwood (2025) studied this question.
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