Assessment Practices and Skills Management in Tunisian Banks

This paper focuses on the recruitment and evaluation practices and challenges in the Tunisian banking industry, where they play a significant role in the sector’s activities, particularly in the context of an increasingly international job market. It conducts an exploratory factor analysis to reveal the significant determinants of the successful recruitment of skills, using SPSS software. The study begins with a review of the literature, summarizing significant findings made by earlier researchers regarding the skills required of bank employees. It has been demonstrated that prior systematic assessment techniques improve individual performance by matching candidates with the skills required for specific tasks. The work examines the connections between different recruitment approaches and their results, noting patterns such as the rise of digital competencies due to technology and customer demands, as well as retaining and resourcing as key factors. The research offers pragmatic recommendations to enhance assessment frameworks by linking theoretical concepts to practical implementation, providing two lines of action for Tunisian banks. It provides these findings to make recruitment processes smooth and offers strategic insights into how to match human resources with the organization’s objectives, given the global competition. The main objective of the study is to contribute to creating a more effective and loyal workforce, enabling the Tunisian banking sector to cope with the changing environment.