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Randomized trial improved nursing quality and reduced adverse events in a health management center, indicating better patient satisfaction.
Objective: To investigate the impact of programmed harmonious nursing combined with hierarchical management on nursing quality and satisfaction in a health management center. Methods: A total of 100 patients who received care at this health management center from January 2024 to January 2025 were selected as subjects. Using a random number table method, they were divided into an observation group (n=50) and a control group (n=50). The control group followed traditional methods, while the observation group integrated programmed harmonious nursing with hierarchical management. Comparative analysis was conducted on nursing quality scores, adverse event occurrence rates, and patient satisfaction between the two groups. Results: The observation group showed significantly improved nursing quality scores (P < 0.05) and markedly reduced incidence of adverse events (P < 0.05), with statistically significant differences compared to pre-treatment conditions (P < 0.05). Conclusion: The combination of hierarchical management and programmed harmonious nursing demonstrates effectiveness in enhancing medical service quality, reducing adverse reactions, and improving patient satisfaction—a method worthy of promotion.
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Fan Li (2025) studied this question.
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