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September 10, 2025Jurnal Ilmiah Teknik Informatika dan KomunikasiOpen Access

Evolution of Leadership Communication in European Hotel Chains Since 2000

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Authors

DTDian Putri Natalina Tampubolon

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Implication

This article observes a shift in leadership communication styles among hotel chains, suggesting strategies for enhanced employee engagement and satisfaction.

Key Points

  • A notable shift in leadership communication styles emphasizes dialogic and emotionally intelligent approaches.
  • Key strategies for hotel leaders include investing in listening systems and empowering frontline employees.
  • The article introduces a framework linking transformational leadership with employee engagement tactics.
  • Improved communication leads to better employee retention and guest satisfaction in hotel chains.

Cite This Study

Dian Putri Natalina Tampubolon (2025) studied this question.

synapsesocial.com/papers/68c193de9b7b07f3a0617a1fhttps://doi.org/10.55606/juitik.v5i3.1542
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Also Consider

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  5. 5“Communication matters”: Impacts of motivating language and internal communication on hotel employees’ emotions, psychological resilience, and work engagement2025 · 2 citations