Descriptive research reveals goal orientation influences job performance and organizational citizenship behavior, highlighting key relationships.
Although there has been discussion about the possibility that individual characteristics play a meaningful role in the relationship between high-performance work systems (HPWS) and individuality, there has been a lack of attempts to empirically verify this. Thus, the goal of this study is to determine how corporate goal orientation influences the relationship between job performance and organizational citizenship behavior (OCB) and the perception of a high-performance work environment. The research question includes how performance goal orientation can regulate the static relationship between the HPWS and the job performance system from the perspective of behavioral characteristics. The authors use a descriptive research design. A total of 1,722 team leaders and team members were sent a survey email, out of which 261 respondents replied. The authors also use exploratory factor analysis (EFA) and regression analysis. The results reveal that job performance and organizational citizenship conduct, as assessed by the team leader, are significantly positively correlated with team members’ perceptions of an HPWS. The research depicts that there was a strong positive association between goal orientation and the outcome variables, and it is difficult to verify causal relationships in studies designed as cross-sectional surveys.
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Muthuswamy et al. (2025) studied this question.
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