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Observational analysis identifies quality improvements in legal services by generative AI, indicating concerns for client confidentiality.
Generative artificial intelligence (AI) systems, notably ChatGPT, have emerged in legal practice, facilitating the completion of tasks, ranging from electronic communications to the drafting of documents. The generative capabilities of these systems underscore the duty of lawyers to competently represent their clients by keeping abreast of technological developments that can enhance the efficiency and effectiveness of their work. At the same time, the processing of clients’ information through generative AI systems threatens to compromise their confidentiality if disclosed to third parties, including the systems’ providers. The present paper aims to determine the impact of the use of generative AI systems by lawyers on the duties of competence and confidentiality. The findings derive from the application of doctrinal and empirical research on the legal practice and its digitalisation in Luxembourg. The paper finally reflects on the integration of generative AI systems in legal practice to raise the quality of legal services for clients.
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Kalliopi Terzidou (2025) studied this question.
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