IAR Journal of Business Management

It is critical for hospital management information systems to understand their impact on user satisfaction. Hospitals are complex institutions with many interrelated departments and functions. To run their operations efficiently, hospitals need a management information system that can manage and unify various aspects, from patient administration to inventory management. The research method used in this research is a qualitative research method, in general the data collection method used is the literature review model. The results obtained were 6,350 articles. Furthermore, 6,340 articles were excluded, with details of 4,090 articles being duplicates, 1,990 articles not being suitable, and 260 articles being inappropriate. Thus, 10 articles were obtained that were appropriate to the topic and reviewed. This research can be concluded that the satisfaction of Management Information System (MIS) users in hospitals is very satisfied. Apart from that, it was also found that technology quality, system quality and service quality are factors that contribute to satisfaction for Management Information System (MIS) users in hospitals.