Quantitative analysis shows digital technologies improve job satisfaction and organizational commitment, indicating a need for digital transformation.
The purpose of this study was to develop a model of the relationship between the use of digital technologies (DTs), employee job satisfaction (EJS), employee organization commitment (EOC), and employee job performance (EJP). A quantitative research design was adopted, and a closed-ended questionnaire survey was used to collect data from four project-driven engineering organizations. 148 valid responses were obtained. The partial least squares structural equation modeling was used to analyze the quantitative data. The results showed that the use of DTs significantly influenced EJS, EOC, and EJP. EJS substantially affected EOC and EJP. However, EOC trivially impacted EJP. EJS complementarily mediated the relationship between the use of DTs and EJP and between the use of DTs and EOC. EOC fully mediated this relationship between the use of DTS and EJP and between EJS and EJP. The research presents a unique nexus model for successful digital transformation initiatives for engineering organizations.
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Mzebetshana et al. (2025) studied this question.
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