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September 10, 2025Scientific Research and Development Economics

Analysis of opportunities to improve customer service on a global level

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Authors

ЛЭЛариса ЭррераISIrene Sedova

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Overview

Analysis reveals that effective communication channels and personalization improve customer satisfaction globally.

Key Points

  • Optimizing customer service enhances customer satisfaction and supports business growth.
  • Direct communication channels, including chat and social networks, are essential for immediate service.
  • Quality customer service is characterized by clear communication, empathy, and personalization.
  • Staff training on effective customer interaction is crucial for improving service quality.

Cite This Study

Эррера et al. (2025) studied this question.

synapsesocial.com/papers/68c1a41654b1d3bfb60ded86https://doi.org/10.12737/2587-9111-2025-13-4-9-15
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Enhancing Customer Experience: Trends, Strategies, and Technologies in Contemporary Business Contexts.2024 · 12 citations
  2. 2Enhancing Business Growth through Improvements in Customer Service Quality2024
  3. 3Strategic Benefits of a Customer-Centric Approach in Customer Relationship Management System2024 · 10 citations
  4. 4Customer Engagement in the Digital Age2024 · 1 citations
  5. 5The Foundation of Customer Service in Healthcare Series {The Role of Customer Service in the Patient Experience} (Part 1)2025