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Systematic review synthesizes the benefits and challenges of AI in HRM, indicating areas for future exploration.
Artificial Intelligence (AI) offers significant potential to improve Human Resource Management (HRM) and create a strategic advantage for organizations. This systematic literature review synthesizes publications that examine the applications, benefits, challenges, and skills associated with AI in HRM. Using a narrative synthesis approach, the review identifies key benefits of increased efficiency, improved decision-making, and enhanced employee experiences. The review also highlights challenges related to data privacy, algorithmic bias, and organizational resistance and offers suggestions for future research.
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Dadaboyev et al. (2025) studied this question.
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