Analysis reveals common service quality issues in tourist attractions, suggesting management and facility improvements.
The service quality of tourist attractions is not only crucial to visitors' sightseeing experience but also has a profound impact on the sustainable development and reputation of the attractions. By sorting out the common problems found in the service quality inspection of scenic areas, such as poor service attitude, imperfect facilities, and non-standard management, this paper deeply analyzes the underlying causes and proposes practical improvement strategies from multiple aspects, including personnel training, facility upgrading, and management optimization. These strategies aim to comprehensively enhance the service quality of scenic areas and strengthen their competitiveness.
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Yihang Sun (2025) studied this question.
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