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September 10, 2025Jurnal Informasi dan Teknologi

Readiness Analysis of ISO 9001: 2015 Quality Management System Implementation Using Gap Analysis Method

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Authors

KAKhairul AnsharBBBakhtiar BakhtiarFAFara Anjelika

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Overview

Gap analysis identifies readiness at 88% for ISO 9001:2015 certification at Pelindo Multi Terminal, suggesting training and resource needs.

Key Points

  • PT Pelindo Multi Terminal is 88% ready for ISO 9001:2015 certification, indicating significant compliance with new standards.
  • A gap analysis revealed that some procedures are inconsistently implemented post-merger, highlighting the need for improvement.
  • The analysis compared current QMS practices against ISO 9001:2015 requirements, revealing areas needing attention and training.
  • Successfully completing certification is critical for maintaining service quality and meeting industry standards.

Cite This Study

Anshar et al. (2025) studied this question.

synapsesocial.com/papers/68c1ae6654b1d3bfb60e623dhttps://doi.org/10.60083/jidt.vi0.629
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