Observational analysis reveals AI chatbots may produce unsafe responses in mental health care, highlighting risks in therapy.
As artificial intelligence (AI) continues to make inroads into health care, mental health professionals are grappling with a critical question: Can LLMs like ChatGPT safely support or even replace human therapists? A new study reveals that even the most advanced AI models still produce stigmatizing, inappropriate or clinically unsafe responses — raising serious concerns about their role in therapeutic settings.
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Valerie A. Canady (2025) studied this question.
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