The Effect of Job Crafting and Self Efficacy on Employee Perfomance on Work Engagement As an Intermediate Variable

ABTRACTThe stressful hospital work environment requires employees to have high adaptability and work engagement to support optimal performance. This research intends to examine the impact of job crafting and self efficacy on employee performance with work engagement as a mediating variable in employees of Arga Makmur Hospital. This study uses a quantitative approach with a population of 564 employees, and a sample of 210 respondents selected through random sampling techniques. Data gathering was carried out through the use of questionnaires, which were available in both physical and digital formats. Data analysis was conducted through the Partial Least Squares Structural Equation Modeling (PLS-SEM) approach utilizing SmartPLS 4 software. The findings indicated that job crafting and self-efficacy positively and significantly influenced employee performance, both directly and indirectly through mediating work engagement. This result supports the significant impact of employee initiative and self-belief in enhancing work engagement and performance in the hospital environment.