Community service initiative regulated shuttle bus operations for IBTK ceremony, suggesting service improvements.
The Ida Bhatara Turun Kabeh (IBTK) ceremony is a major Hindu religious event held at Pura Agung Besakih, Bali, attracting thousands of devotees from across the island. This significant increase in visitor numbers often leads to traffic congestion, limited parking space, and reduced comfort and safety for temple visitors. To address these issues, this community service activity was conducted through participatory and directly applied methods in the field, involving the dissemination of information and the regulation of shuttle bus operations. The program was implemented over 21 days with the involvement of 210 students from Politeknik Transportasi Darat Bali. The shuttle service operated between the lower parking area (Kedungdung) and the upper parking area (Manik Mas), carrying out a total of 2,160 trips and serving over 22,000 round-trip passengers. Despite an imbalance in passenger flow between the two terminals, the shuttle service was considered effective in facilitating high mobility during the IBTK ceremony. This activity recommends future improvements in passenger information systems and user satisfaction surveys to enhance the quality of similar services.
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Cahyadi et al. (2025) studied this question.
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