The article explores how psychological factors and conflict resolution impact mediation success in civil and commercial litigation.
The article outlines the social significance of the issue of determining the individual-personal factors of the success of the application of conflict resolution technology in pre-trial dispute resolution. The successful application of out-of-court conflict resolution technologies in civil and commercial litigation largely depends not only on the effectiveness of the tools and methods themselves, but also on the individual-personal factors of the subjects of the conflict, as well as the professionalism and psychological awareness of mediators. These factors determine the ability of an individual to effectively use existing technologies, adapt to different situations and achieve constructive results in the process of pre-trial settlement of private disputes.
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Pakhomova et al. (2025) studied this question.
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