Case study shows significant boosts in training satisfaction metrics in cardiology, highlighting effective feedback use.
The General Medical Council (GMC) National training survey is a powerful tool that allows us to understand the quality of training based on feedback from resident doctors. The results of the 2022 study indicated that the training satisfaction in our cardiology department was below the national average in United Kingdom. We used local surveys and feedback meetings to better understands the nuances of our training environment and we successfully implemented change using the Kotter's 8-step change model to improve training satisfaction. The GMC survey results in 2024 showed that our changes resulted in a significant increase in the categories of overall satisfaction (82.22 from 48.33, p < 0.0001), local teaching (77.14 from 23.67, p < 0.0001) and rota design (62.5 from 19.79, p < 0.0001).
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Lamprou et al. (2025) studied this question.
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