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This conceptual analysis reveals how AI and FinTech reshape employment and boost financial inclusion in Nigeria's banking sector.
The rapid adoption of Artificial Intelligence (AI) and Financial Technology (FinTech) is transforming the banking sector globally, with significant implications for employment dynamics and financial inclusion. In Nigeria, a country experiencing both technological innovation and persistent unemployment and under banking challenges, understanding the long-term impacts of these technologies is critical. This conceptual paper examines how AI and FinTech are reshaping employment patterns and enhancing financial inclusion within Nigeria’s evolving banking landscape. Drawing from theoretical and empirical literature, the study highlights the dual effects of job displacement and creation, as well as the expansion of digital financial services to underserved populations. The paper proposes a framework linking technological innovation with inclusive economic development. It concludes that while AI and FinTech pose short-term disruptions, they offer substantial long-term benefits if guided by appropriate policy frameworks.
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Ahmed et al. (2025) studied this question.
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