What type of study is this?

This is a Mixed-method Approach study.

Impact of ICT-based Smart Solutions in Smart Cities: A Study of Jammu and Srinagar Smart Cities of Jammu and Kashmir

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Mixed-method analysis assesses ICT impact on service delivery and citizen satisfaction in Jammu and Srinagar, highlighting challenges.

Public perception of the Smart Cities Mission is positive, particularly regarding sanitation and public safety.
Despite infrastructure recognition, digital governance services remain underutilized, especially in low-income demographics.
A mixed-method approach including surveys and interviews was used to gather data on smart solutions in the twin cities.
The study underscores the need for improved inclusivity and digital literacy in smart governance initiatives.

Shivali Choudhary (2025) studied this question.

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