Connecting generations: an integrative review of intergenerational technology programs and older adults’ technology use

Older adults have adopted new information technologies at lower rates than their younger counterparts. This is a concern as the integration of information technologies into society continues to advance, while older adults are among those who can potentially reap the greatest benefits from these technologies. Intergenerational Programs (IGPs), which pair older and younger adults for learning and socializing, are strong vehicles for countering the age usage gap. The researchers conducted an integrative review to synthesize recent research on technology-based IGPs and describe the current state of knowledge about these programs. All studies that met the inclusion criteria (n = 16) were conducted in North America and East Asia, which tend to be early adoption centers for information technology. The studies employed diverse methods and sample sizes, with 50% employing mixed-methods combining quantitative and qualitative data. Thematic analysis revealed four focus areas for technology-based IGPs: education and lifelong learning, social engagement, health technology literacy, and creative arts and crafts. IGPs that integrated face-to-face interactions with technology showed the most favorable outcomes in improving technological skills, social engagement, and confidence. The existing literature has limitations, including a near-absence of follow-up studies to evaluate the sustainability of IGP impacts after the end of a program.