Post-occupancy evaluation reveals occupant satisfaction with thermal and acoustic comfort, implying areas for IEQ improvement.
Although most international green building rating tools emphasise green features to enhance indoor environmental quality (IEQ), several post-occupancy studies have reported occupant dissatisfaction with specific IEQ parameters during the operational stage of a building. Therefore, a post-occupancy evaluation (POE) was carried out in this study to assess the occupant perceptions and satisfaction with IEQ concerning thermal, visual, and acoustic comfort in a Malaysian green building. A total of 151 participants responded to a questionnaire survey employing the seven-point sensation, tolerance, preference, and acceptance scales to evaluate their experiences and satisfaction with their workspace environment. Even though the respondents predominantly expressed satisfaction with the relative humidity (86.1%), air movement (85.4%), and noise level (94.7%) conditions, their perceptions of temperature and lighting conditiong demonstrated certain variability. These results confirmed that the examined green building possessed comfort with well-designed workspaces, effective maintenance, and sustainable building practices. The findings highlighted potential areas for further improving the IEQ conditions based on the perceptions of the occupants. Future studies should consider a comparative analysis of IEQ data across similar building types while incorporating objective measurements with occupant surveys to yield a more precise assessment of IEQ.
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Sallan et al. (2025) studied this question.
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