Unlocking Sustainable Growth: How Delayed Certificate of Completion and Compliance (CCC) Issuance Impacts Development in Malaysia

This paper examines the impact of delays in issuing Certificates of Completion and Compliance (CCC) on sustainable development. Such delays represent a significant obstacle to achieving sustainability goals, as they can hinder economic productivity and contribute to environmental harm. The primary aim of this research is to identify the major effects of delayed CCC issuance on sustainable development in Malaysia. A quantitative survey was conducted involving four respondent groups: architects, engineers, local authorities, and Green Building Index (GBI) facilitators. The study employs the Kruskal-Wallis statistical analysis method and Importance Index Calculation to analyze the data. The research reveals three key findings: the effects of ‘escalated costs,’ ‘revenue loss,’ and ‘pollution’ are deemed highly significant. Additionally, the impacts of ‘community disruption’ and ‘reduced investor confidence’ are considered important. These insights offer valuable guidance to policymakers, government agencies, regulatory bodies, and construction industry stakeholders, enabling them to make informed decisions and implement targeted strategies to address these challenges.