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This research investigates the co-creation of knowledge between humans and machines, highlighting the role of human-centered AI in collaborative environments.
Generative AI (GenAI) is increasingly becoming part of our habits, both in our professional and private lives. Theuse of this is a way to shape, change and influence knowledge creation and utilisation, and thus a very interestingphenomenon for the field of Knowledge Management (KM). In a previous work, the authors of this paper focused on thebidirectional effects of KM processes due to the interaction between humans and machines using natural language as amedium. The result of this work was the generative and responsive artificial intelligence (GRAI) model, which not onlygenerates content on demand, but also adapts and modifies knowledge-related interactions. This research focusses on theconcept of interaction fields and investigates the collaborative nature of those interaction fields to develop the conceptualmodel even further. This is achieved by relating to the characteristics of collaborative robotics (COBOTs) as an establishedform of human-machine interaction and the main differences of human-machine interactions to derive the concept ofHumanized Interaction Fields (HIF) that describe relevant aspects of interaction in the field of Human-centered AI (HCAI).The research contributes to the understanding for the co-creation of knowledge between human and machine.
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Böhm et al. (2025) studied this question.
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