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Transforming Governance: The Impact of Artificial Intelligence on Indian Public Administration

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AI improves policy formulation and public service delivery in Indian administration, enhancing efficiency.
Key examples include AI chatbots and FASTag for better execution of government policies and citizen interaction.
Challenges like algorithmic bias and data privacy concerns could hinder AI adoption in public administration.
A citizen-centric approach requires transparency and accountability in AI implementation within bureaucratic functions.

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This analysis reveals the effects of artificial intelligence on public administration in India, highlighting challenges and opportunities.

Pandey et al. (2024) studied this question.

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This analysis reveals the effects of artificial intelligence on public administration in India, highlighting challenges and opportunities.