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September 10, 2025MALAYSIAN JOURNAL OF COMPUTINGOpen Access

Online Food Ordering System Featuring Chatbot for Cafeteria in Uitm Tapah

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Authors

AJAzuwa JalaludinAAAzilawati AzizanNKNurkhairizan Khairudin

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Overview

A web-based system aims to simplify meal orders in a noisy cafeteria, enhancing usability with a chatbot.

Key Points

  • The system improves the ordering process, addressing long queues and enhancing customer experience.
  • Positive feedback of about 70% confirms ease of access and usability from diverse users.
  • The integrated chatbot ensures seamless interactions, receiving 100% user satisfaction in usability.
  • Application of the systems development life cycle ensured a structured and efficient project delivery.

Cite This Study

Jalaludin et al. (2023) studied this question.

synapsesocial.com/papers/68c1e24854b1d3bfb60ff228https://doi.org/10.24191/mjoc.v8i2.23927
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1CAMPUS ONLINE FOOD ORDERING SYSTEM USING CHATBOT IN UNIVERSITI SAINS ISLAM MALAYSIA2024
  2. 2Automated AI-Enabled Cloud-Based Cafeteria Management and Analytics System2026
  3. 3CafeChatbot: An AI-Powered Conversational Food Ordering System2026
  4. 4Real Time Smart College Food Court Ordering And Management System2026
  5. 5Cafe Management and Online Food Ordering System2024