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The Efficacy of CHSE Certification within Sustainable Tourism in Post-Pandemic: Facts from Indonesia

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Observational analysis reveals CHSE certification enhances service quality and tourist satisfaction, suggesting improved industry recovery.

CHSE certification improves workforce competency and service quality, enhancing tourist satisfaction.
The study analyses responses from 345 participants, demonstrating significant effects on the tourism industry.
Path analysis using partial least squares highlights the crucial role of CHSE certification in sustainable tourism.
Enhancing the image of tourist attractions on social media may increase visitor numbers and support post-pandemic recovery.

Carberry et al. (2023) studied this question.

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Observational analysis reveals CHSE certification enhances service quality and tourist satisfaction, suggesting improved industry recovery.