Performance of On-Site and Remote Employees in a Philippine Government Agency

In the post-pandemic landscape, the integration of work-from-home (WFH) and work-in-office (WIO) arrangements has become the new norm. This study examined the performance of employees under both setups at a Philippine government agency and explored the influence of demographic and work-related factors. A descriptive-correlational research design was employed, using a stratified random sample of 107 permanent employees. Data were gathered through a validated and reliable researcher-made instrument and analyzed using t-tests, ANOVA, and Pearson correlation. Findings revealed that both WIO and WFH employees demonstrated outstanding performance levels. IT proficiency was a key determinant of high performance in both work settings, while the conduciveness of the homework environment significantly impacted WFH outcomes. Among demographic variables, age and section assignment were significantly associated with WIO performance, whereas marital status and household size hurt performance in the WFH setup. A significant correlation was also found between WIO and WFH performance, indicating consistent employee productivity across both modalities. The study concludes that while employees maintain high performance regardless of work setting, targeted strategies, such as improving IT support and optimizing remote work environments, are essential to sustaining productivity. These insights offer valuable guidance for government agencies seeking to refine hybrid work policies and promote efficient, flexible work arrangements.