At residential care network BEN, care begins with authentic human connection. This inspiring story from a Belgian residential care network explores how Appreciative Inquiry helps reimagine elderly care – from listening deeply to embracing creativity and shared purpose. Amid growing challenges, BEN chooses warmth, individuality and hope, showing how real encounters can shape a more loving, inclusive future for care.
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Battheu et al. (2025) studied this question.
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