Mixed-methods analysis shows that infrastructure quality moderates the relationship between organizational sustainability and logistics performance in Nigeria, suggesting a need for targeted infrastructure investments.
Purpose This study examines the impact of organizational sustainability on logistics performance in Nigeria, with a focus on the critical moderating role of infrastructure quality. Design/methodology/approach A sequential mixed-methods design was employed, combining quantitative survey data from 350 logistics firms analyzed using structural equation modeling and moderation/mediation tests with qualitative insights from 15 stakeholder interviews. Thematic analysis contextualized quantitative findings within Nigeria’s infrastructural realities. Findings Results confirm a positive relationship between organizational sustainability and logistics performance (β = 0.45, *p* < 0.001), moderated by infrastructure quality (interaction β = 3.47, *p* < 0.001). Robust infrastructure amplifies sustainability’s benefits, while deficits, such as poor roads and unreliable energy, hinder them. Partial mediation by infrastructure quality (Sobel β = 0.28, *p* < 0.01) suggests organizational sustainability may indirectly improve infrastructure, though moderation is the dominant mechanism. Research limitations/implications The cross-sectional design of this study limits causal inferences regarding the relationships between organizational sustainability, logistics performance and infrastructure quality in Nigeria. Future research should employ longitudinal methods to capture the dynamic interplay among these variables. Additionally, expanding the geographical scope to include other emerging economies with similar infrastructural challenges could enhance the generalizability of the findings. Practical implications Logistics firms should adopt context-sensitive sustainability strategies such as prioritizing route optimization over electric vehicles where charging infrastructure is lacking. Policymakers must align sustainability policies with targeted infrastructure investments to unlock economic and environmental benefits. Originality/value This study advances sustainable logistics literature by being among the first to empirically validate infrastructure quality’s dual moderating and mediating roles in a developing economy, revealing how sector-specific infrastructural gaps constrain sustainability outcomes in an emerging economy context.
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Ohakwe et al. (2025) studied this question.
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