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This research identifies 10 main obstacles to AI adoption in SMEs, highlighting critical recommendations for improvement.
Small and medium-sized enterprises (SMEs) are significantly less likely to use artificial intelligence (AI) technologies than large companies. However, company size has little to no influence on companies’ acceptance of AI technologies. There must therefore be barriers and obstacles that specifically prevent SMEs from using such tools. This study identifies and structures the “10 main obstacles” in the form of an “SME implementation journey” based on the current state of research and derives recommendations for action.
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Ströbele et al. (2025) studied this question.
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