This study demonstrates significant improvements in urban governance and public services through smart city applications, suggesting effective pathways for expansion.
Amidst the acceleration of global urbanization, the construction of smart cities has emerged as a crucial approach to enhance urban governance and the quality of public services. This study focuses on the application expansion of smart city information products in diverse scenarios and their impact on urban governance and public services. Relying on the Intelligent Channel Management System (ICMAS), this research delves into the application practices of smart city information products in key areas such as transportation, environmental protection, and public services. Through pilot monitoring and effect evaluation in several selected cities, the results demonstrate that the application of smart city information products can significantly improve the intelligence level of urban governance, optimize the supply of public services, enhance residents’ quality of life, and provide strong support for sustainable urban development. This study offers theoretical basis and practical guidance for the promotion of smart city information products, aiming to advance the modernization of urban governance and formulate the best practice plans for the promotion of smart city information products.
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Jin Zhang (2025) studied this question.
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