Program evaluation revealed that the virtual RN program reduced length of stay but had limited effects on patient satisfaction and resource utilization.
To support the nursing workforce and improve patient outcomes, the Duke University Health System implemented a virtual RN (VRN) program and evaluated its impact on 3 nursing units across 3 hospitals. Initial results indicate that the VRN program helped reduce length of stay and associated resource utilization. However, it had limited effects on patient satisfaction and clinical outcomes, such as healthcare-associated infections, highlighting areas for further program optimization.
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Olszewski et al. (2025) studied this question.
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