September 17, 2025Smart and Sustainable Built Environment

Empowering apartment buyers to avoid building defects by reducing information asymmetries in the apartment development process

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Authors

MLMartin LoosemoreUniversity of Technology Sydney LCLaura CrommelinThe University of Sydney HEHazel EasthopeUNSW Sydney

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Implication

Thematic analysis explores building defects in multi-owned apartments, highlighting information asymmetries. Findings suggest recommendations to empower vulnerable customers in the MOA industry.

Key Points

A new typology identifies 16 types of information asymmetries leading to defects in multi-owned apartment developments.
Key actors in the MOA development process often hide critical information about potential defects from customers, who are the most vulnerable.
The research employs a thematic analysis of interviews with 66 experts in the MOA industry in Sydney, Australia.
This research highlights the need for better information exchange to minimize defects in the multi-owned apartment market.

Cite This Study

Loosemore et al. (2025) studied this question.

synapsesocial.com/papers/68d45e5831b076d99fa5ea45 https://doi.org/10.1108/sasbe-09-2024-0404

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Implication

Thematic analysis explores building defects in multi-owned apartments, highlighting information asymmetries. Findings suggest recommendations to empower vulnerable customers in the MOA industry.

Empowering apartment buyers to avoid building defects by reducing information asymmetries in the apartment development process

Discussion

Member takes

Implication

Key Points

Cite This Study

Empowering apartment buyers to avoid building defects by reducing information asymmetries in the apartment development process

Discussion

Member takes

Implication

Key Points

Cite This Study

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Also Consider