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September 17, 2025International Journal Software Engineering and Computer Science (IJSECS)

Implementation of the FCFS (First Come, First Served) Method to Resolve Customer Queuing Issues at Lentera Grill Restaurant

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Authors

LPLila PrabandaruSSSuharyadi Suharyadi

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Overview

Implementation of a web-based reservation system using FCFS improved customer queuing, suggesting efficiency gains.

Key Points

  • The implementation of the FCFS method reduced average wait times by 37%, enhancing customer experience.
  • Performance assessment showed stable throughput across all load scenarios, although latency spikes need addressing.
  • A web-based reservation system was designed using Python, React, and MongoDB to handle customer orders.
  • Feedback from post-implementation surveys indicated a rise in customer satisfaction ratings.

Cite This Study

Prabandaru et al. (2025) studied this question.

synapsesocial.com/papers/68d4605931b076d99fa600d7https://doi.org/10.35870/ijsecs.v5i2.4209
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