An Analysis of Older Persons' Issues With Digital Banking, With a Focus on Akola City

The aim of these research paper is to study on digital banking problems faced by senior citizens with special reference with Akola city. By studding this topic senior citizens will get to know how to reduce their problems. The age of senior citizen is considered in research are 60 or above 60. This research is descriptive type of research and for research use simple random sampling technique and sample size are limited is 100 sample. This result shows the variety of view point of senior citizens related to digital banking services. Some senior citizens view point in variable of digital banking and some are opposite to digital banking to find out that unfavorable view towards digital banking this research is help to identify and identify the solution on that. As digital banking becomes increasingly prevalent in modern society, it presents both opportunities and challenges, particularly for senior citizens who may encounter unique barriers to adoption and usage. The findings shed light on the obstacles hindering senior citizens’ access to and utilization of digital banking services, including issues related to usability, trust, accessibility, and awareness. Specifically, this study looks at the difficulties senior citizens in Akola city face with digital banking.