Quantitative research shows strong influence of self-learning, work experience, and coaching on employee competence, highlighting the role of organizational support.
This study aims to analyze the influence of self-learning, supervisor coaching, and work experience on employee competence, and to examine the moderating role of organizational support at State Financial Audit Education and Training Center Medan, Audit Board of the Republic of Indonesia. A quantitative research design was employed with a survey approach to measure the relationships between independent variables, dependent variable, and moderating variable. The study was conducted at State Financial Audit Education and Training Center Medan, The Audit Board of the Republic of Indonesia, over a period of three months, from March to May 2025. The population consisted of 44 employees, and a saturated sampling technique was applied so that all employees became the research sample. Data were collected using questionnaires and analyzed with multiple linear regression and moderated regression analysis (MRA). The findings revealed that self-learning, supervisor coaching, and work experience each had a positive and significant effect on employee competence. Among these, work experience emerged as the most dominant factor. Organizational support did not moderate the relationship between self-learning and competence, but it significantly strengthened the effects of coaching and work experience on competence. Employee competence development is influenced not only by individual initiative through self-learning and accumulated work experience, but also by the role of supervisors in providing guidance. Moreover, organizational support plays a critical role in enhancing the effectiveness of coaching and experiential learning, emphasizing the need for integrated individual and organizational strategies in human resource development.
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Andarini et al. (2025) studied this question.
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