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Automating the automators: de/up-skilling and re/off-shoring in globalized software work

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In-depth analysis exposes how automation leads to deskilling and offshoring in software work, suggesting uneven effects across global labor markets.

Automation tools primarily deskill workers rather than upskill them, even in high-skill sectors.
The study involved interviews with seventy employees across Indian and US software firms, revealing significant disparities.
Labor-process theory and global value chain analysis frame the interaction between automation and offshoring, showing systemic impacts.
Findings indicate that while some automation fosters productivity for onshore workers, it can also lead to further offshoring.

Bhumika Chauhan (2025) studied this question.

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In-depth analysis exposes how automation leads to deskilling and offshoring in software work, suggesting uneven effects across global labor markets.