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This is a Systematic Review study.

In-Vehicle Virtual Agents: A Systematic Review of Anthropomorphism and Its Impacts Paper Preparation

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IVAs with humanlike traits enhance driver trust and engagement in automated systems, but may also reduce vigilance.
The systematic review synthesizes findings from 13 empirical studies that focus on anthropomorphic IVAs in various driving contexts.
Standardized evaluation frameworks are essential to improve methodological consistency across studies on anthropomorphism.
Excessive anthropomorphism may lead to overreliance on automated systems, stressing the need for balanced IVA designs.

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Systematic review explores how anthropomorphism affects driver trust and engagement in automated driving systems, suggesting design refinements.

Ban et al. (2025) studied this question.

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Systematic review explores how anthropomorphism affects driver trust and engagement in automated driving systems, suggesting design refinements.