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September 21, 2025

Enhancing Public Service Delivery: Understanding How Employee Leadership Skills as an Employee Development Strategy Shape Outcomes in Mbarara Regional Referral Hospital, Uganda-A Quantitative Approach

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Authors

NCNatureeba CarolineTNTom Ongesa Nyamboga

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Overview

Quantitative research demonstrated a positive link between employee leadership skills and public service delivery in Mbarara Regional Referral Hospital, suggesting improvements for healthcare.

Key Points

  • A statistically significant positive relationship exists between employee leadership skills and service delivery.
  • The study involved a sample size of 284 drawn from a target population of 982 individuals.
  • Correlational and cross-sectional research designs were employed, following a quantitative research approach.
  • The findings underline the importance of leadership training programs for enhancing service delivery in public hospitals.

Cite This Study

Caroline et al. (2025) studied this question.

synapsesocial.com/papers/68d46ac231b076d99fa6830chttps://doi.org/10.51470/jod.2025.4.2.66
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Also Consider

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  3. 3Innovative Leadership and the Transformation of Service Delivery in Public Institutions2025
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