Digital twin technology improves energy efficiency and encourages proactive maintenance behaviors in households, indicating a shift in user attitudes.
A significant portion of home energy consumption is due to concealed faults and the inefficient usage of home appliances, usually because of user ignorance and a lack of proactive maintenance strategies. In this paper, ENACT, a digital-twin-based system, is proposed as the solution that facilitates better user understanding, encourages sustainable maintenance practices for appliances, and provides prescriptive maintenance recommendations. With the integration of smart plugs, behavioral analysis, and a 3D spatial interface, ENACT offers real-time device monitoring while providing context-aware suggestions. The system was installed in 20 households over a 12-month period, with users engaging with both 2D and 3D models of their surroundings. The quantitative results, including an average System Usability Scale score of 80.5, and qualitative feedback demonstrated intense user engagement, with strong evidence of mindset shifts towards proactive maintenance behavior. The findings confirm that digital twin technologies, when combined with targeted guidance, can significantly improve appliance lifespans, energy efficiency, and user empowerment within homes.
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Stogia et al. (2025) studied this question.
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